Quality Assurance
Five layers of
quality control
Our multi-layer QA system combines human expertise with AI-powered detection to ensure every deliverable meets the highest standards.
Request a DemoAI Detection Accuracy
Average Quality Score
On-Time Delivery
Fraud Rate
Multi-Layer QA
Defense in depth
Every piece of training data passes through five independent quality layers before delivery.
Peer Review
3x review coverageExpert reviewing expert — blind review processes ensure unbiased quality assessment
AI Quality Detection
99.2% accuracyMachine learning models trained to detect quality issues, inconsistencies, and anomalies
Statistical Modeling
Real-time monitoringAdvanced statistical methods to identify quality trends and predict potential issues
Fraud Detection
<0.1% fraud rateSophisticated algorithms to detect gaming, plagiarism, and low-effort submissions
Client Feedback
4.8/5 avg ratingIntegrated client satisfaction metrics that feed back into expert quality scores
See our quality process in action
Request a DemoScoring System
Comprehensive scoring
Task Scoring
1-5 ScaleIndividual task quality assessment by reviewers and AI
Expert Rating
CumulativeOverall expert performance rating based on history
Client Satisfaction
NPS + CSATDirect client feedback on deliverable quality
Speed Optimization
BalancedQuality vs. speed optimization for each project
Quality Features
Built-in quality safeguards
Blind Review Processes
Reviewers don't know whose work they're evaluating, eliminating bias
Gold Standard Tasks
Known-answer tasks mixed in to calibrate and verify expert accuracy
Regular Calibration
Periodic calibration exercises ensure consistent quality standards
Quality Trend Monitoring
Automated tracking of quality trends with early warning alerts
Expert Coaching
AI-powered recommendations for improvement based on performance patterns
Dispute Resolution
Fair and transparent process for resolving quality disagreements
Quality Guarantee
We stand behind every deliverable. If quality standards aren't met, we'll redo the work at no additional cost.
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