KYC / Customer Due Diligence Specialist
Job Description
The opportunity
Use practical customer-due-diligence experience to improve AI explanations of onboarding and review decisions. Work focuses on evidence quality, risk-based reasoning and clear documentation, with the customer type, jurisdiction and policy requirements specified in each training example.
What you will work on
• Construct synthetic onboarding files covering identity, ownership and business activity; identify incomplete records and the questions needed to understand the customer relationship.
• Distinguish routine customer due diligence from enhanced due diligence, explaining why particular facts support additional review rather than relying on labels alone.
• Evaluate AI summaries of ownership chains, sources of funds and customer risk factors, checking that conclusions follow from the evidence provided.
• Create periodic-review and monitoring cases involving changes in customer circumstances; assess escalation reasoning, documentation and communication of unresolved issues.
Relevant qualifications
• Practical KYC experience covering onboarding, CDD, EDD and ongoing or periodic review, with knowledge of the financial-crime controls applicable to your work.
• Ability to assess records carefully, distinguish a risk indicator from established misconduct and explain proportionate follow-up. Describe the customer types and review responsibilities you have handled.
Deliverables
Synthetic customer cases, missing-information checklists, risk rationales and annotated model responses. Explain the basis for each assessment and the limits of the available evidence, using consistent terminology that another reviewer can apply to comparable examples.
Engagement and pay
Remote expert content and AI evaluation work. Advertised pay: $80 • $105/hr USD. The agreed rate, assignment scope, schedule and expected hours will be confirmed before work starts. Use public, synthetic or explicitly authorized material. Keep employer information and client records confidential; assignments do not include live client transactions.